I have been familiar with and looking for opportunities to update skills of growth marketing, inbound
marketing,
CRM
systems, and more in relation to the development of the marketing industry. Also, my strength in calculation and
solving
numbers enhance my acute reaction to numbers. As a marketing fresher, I always take initiative and work with
bigger
responsibilities.
EDUCATION
Arcada University of Applied Science | 2019 - Present
BACHELOR IN INTERNATIONAL BUSINESS
- Major: Marketing, specialised in digital marketing
- GPA: 4.54
Danang University of Economics | Sep 2015 - June 2019
BACHELOR IN BUSINESS ADMINISTRATION
- Major: Financial Management
- Graduated with Distinction Honor
PROJECTS
- Install theme and decorate blog page
- Keep updating required plugins and content
- Build up pillar page and cluster pages
- Design landing page of consultation booking and call-to-action popup
Lime CRM system
- Work as a customer-service officer managing customer database in Demo Lime CRM system
- Manage customer relationships with 2-3 assumed entrepreneur partners - pursue successful contracts,
terminate
unbeneficial relationships, or extend potential ones
- Understand and analyze the operation of CRM systems and write reports
Growth Marketing for an Assumed Fitness Center
- Create customer persona and marketing funnel for the center
- Design a landing page using wireframe and A/B testing
- Promote with paid social media ads - Facebook Ads and Google Ads
- Deploy email marketing to notify new customers of our new business and inform potential customers of
upcoming promotion
programs
- Keep track of customer database with Google Analytics
The use of WooCommerce for an Ecommerce Apparel Shop
- Develop a business idea into a complete page
- Design the full buyer journey including all relevant subpagesfrom the product page to the payment page
WORKING EXPERIENCE
Lie Mi Restaurant| Jan 2020 - Present
- Handle a full seating capacity of 40 customers simultaneously
- Support restaurant daily operations: cashier, managing food-stuff inventory, manage online orders and
manage
customers'complaints